Catastrophe Major Medical  (CMM)/ Critical Illness

Did COBRA expire and you want to keep CMM?   CMM Plan Highlights (Jan 2023 click here)

*If you have trouble downloading the forms please call (844) 552-7805 and they will send one to you in the mail.  

Please contact Lisa Dwyer to update any information.  lisa.dwyer@chufsd.org

Status change? THERE IS ONLY A 60 DAY WINDOW TO CHANGE YOUR STATUS! 

Additional information can be found at www.HealthSmart.com/NYSUT  

WHERE TO CALL WITH QUESTIONS & FILE CLAIMS

The NYSUT Member Benefits CMM Insurance Trust is the Administrator responsible for

enrollment/eligibility and premium collection. Visit NYSUT Member Benefits at

memberbenefits.nysut.org or contact us at 800-626-8101 to ask questions and/or obtain a claim

form. 

Our customer service hours are Monday through Friday from 9 a.m. to 5 p.m. (EST).

HealthSmart Benefit Solutions, Inc. is responsible for claims processing and coordination of

appeals for benefit period effective dates of January 1, 2018 and beyond. Visit HealthSmart at

healthsmart.com/nysut or contact them toll-free at 844-552-7805 to ask questions and/or obtain

a claim form. HealthSmart’s customer service hours are Monday through Friday from 8 a.m. to 5

p.m (EST).

Mercer Consumer is the Administrator responsible for claims processing and coordination of

appeals for benefit period effective dates between January 1, 2014 and December 31, 2017. The

United States Life Insurance Company in the City of New York is responsible for claims

processing and coordination of appeals for benefit period effective dates prior to January 1,

2014. Visit Mercer Consumer at nysutmbteinsurance.com or contact them toll-free at 888-386-

9788 to ask questions and/or obtain claim forms for all benefit period effective dates prior to

January 1, 2018. Mercer’s customer service hours are Monday through Friday from 9:15 a.m. to

9 p.m. (EST) and Saturday from 9 a.m. to 2 p.m. (EST).